RETURNS & REFUNDS
Our 100% Satisfaction & Authenticity Commitment.
1. 30-Day Money-Back Guarantee
We stand behind the condition and authenticity of every single item we ship. If you receive an item that does not match the stated condition or description, you may return it within 30 days of delivery for a full refund or replacement.
2. Sealed Product Return Policy
Sealed booster boxes, elite trainer boxes, and booster packs must be returned in their original factory-sealed shrink wrap to be eligible for a refund due to TCG market volatility.
3. Single Card Authenticity Guarantee
Every single card sold on MillionTCG is verified 100% authentic by experienced TCG specialists. If a card is ever proven inauthentic, we provide an immediate 100% refund plus return shipping coverage.
4. How to Initiate a Return
To start a return, please visit our Contact Us page or email Jacep0230@gmail.com with your order ID and a picture of the issue. Our support team will issue a pre-paid shipping label within 24 hours.